Total Quality Management at Didask
At Didask Bioenergy Pvt Ltd, We follow Total Quality Management which is a dedicated
effort to providing a continuously increasing level of quality in an effort to retain
the attention (and repeat business) of your customers. Widely practiced throughout
the world, large corporations are continuously examining their products and services
through the practice of TQM to optimize their competitiveness, paying particular
attention to their core customer base.
A Total Quality Management analysis have routinely experienced an improved understanding
of their customers’ needs, an overall increase in customer satisfaction, streamlined
communication within their organization and better problem-solving. Plus, TQM has
enabled many businesses to unify their workforce though enhanced levels of motivation
– a key reward many hope to achieve as a result of the process.
All of these revelations lead to stronger relationships with suppliers, fewer product
and supply errors and a noticeable reduction in waste related to business processes.
At Didask Bioenergy Pvt Ltd we follow, Total Quality Management (TQM) which is a
competitive approach to long-term success that’s derived from a dedication to customer
satisfaction. Within this system, every employee in at Didask Bioenergy endeavors
to enhance the products, services and internal culture to produce a streamlined
set of business processes that deliver an improved customer experience.
Also commonly known as Quality Management, a TQM effort is unique in that it requires
a high level of commitment to an established philosophy, with every member of the
organization not only familiar with the end goal but committed to it – a dedication
mainly attributed to the self-motivation of employees through reward-based incentives.
For the overall process to be effective, we make use of some key practices to promote
the culture of Total Quality Management and, in doing so, positively impact nearly
every process within Didask Bioenergy. These include:
- Fostering a continuous drive toward improving products and services
- Quality achievement is not dependent only upon the inspection of product but by
the complete process
- Working with a limited quality conscious suppliers, so as to avoid having to award
supplier contracts based on price alone
- Committed to a continuous reevaluation of processes related to planning, production
and service to achieve improvement goals
- Providing job training to develop valuable staff, including opportunities for extensive
education and improvement
- Removing of barriers between staff thereby facilitating a free-flow of collaboration
and ideas
- Task everyone within the organization toward achieving the transformation goals
of TQM
Fostering Positive Impact through Research and Effective Leadership
Total Quality Management has had a profound impact in Didask Bioenergy. Two main
areas we insist, provides the benefits of Total Quality Management to be integrated
as seamlessly as possible. They are benchmarking and employee participation.
Benchmarking is Didask’s competitive method used to evaluate the success of our
company’s products and services in relation to our competitors. This practice calls
for an in-depth study of our competitors and is an essential component to achieving
a successful TQM impact on our organization. The overall goal is to analyze how
Didask Bioenergy operates with respect to a particular product or service, emulating
and improving upon it whenever possible.
The other area of focus, employee participation, is the most crucial. A successful
effort toward the goals established by Didask Bioenergy through TQM provides a workforce
that is both well-trained and committed to the activities selected for process improvements
In addition, At Didask, continuous education and training are provided to employees
which adds to the drive for quality by improving the capabilities, while instilling
a culture of self-improvement that leads to the a feeling of having a personal stake
in the company. As a result, Our employees are more willing to take on additional
responsibilities, communicate more effectively, act creatively and innovate – a
system that can be directly linked to customer satisfaction metrics in Total Quality
Management.
DMAIC System
We at Didask Bioenergy also try improving ourselves at every stage. We use an old
management system known as the DMAIC Management System.
- Defining the problems
- Measuring key aspects of the production process
- Analyzing the data to study cause and effect relationships
- Improve upon the current processes to reduce defects and process variation
- Control and modify future operations to reduce the likelihood of defects
Thus we keep innovating and studying each day. Unless we study, we cannot teach.
So our quest for knowledge goes on and on.....
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